The FAQs

You’ve made it to the website, so you’re probably ready to get tested.

Here are specifics about walk-ins, making appointments, parking and public transportation.

How Do I Get Tested?
You can get tested on a walk-in basis, for free, at the Center’s McDonald/Wright Building or at The Spot on weekdays 11 a.m. – 7 p.m.
How Much Does It Cost?
All our services are free to you, thanks to private donations and support from federal, state, and local government. Donations are always appreciated.
What Will I Be Tested For?
Unless you request otherwise, we’ll test for HIV as well as these other sexually transmitted diseases: gonorrhea, chlamydia and syphilis.
Do I Need An Appointment?
No appointment is required. However, if you have STD symptoms, an appointment is suggested to reduce your wait time. Call 323.860.5855 to make an appointment.
How Long Doest It Take?
The average time for our full screening is just 1-2 hours, but please allow up to 2 hours. Most of those who do not make an appointment wait less than 30 minutes to be seen by a testing counselor.
What Do I Need To Bring?

For a full HIV/STD screening, you must bring your photo ID.

Test results are confidential, which means they are tracked by name but seen only by Center medical staff and health officials. You have the option to request a printed report of your results.

If you’re not comfortable showing a photo ID, you can be tested for HIV anonymously (without providing your name) at the McDonald/Wright building (but not The Spot). For STD testing, however, a photo ID is always required.

Where Should I Park?

At the Hollywood location: free, validated parking is available in the lot next door. After 5 p.m., free parking is available behind the building.

At the West Hollywood location: free, validated parking is available at the West Hollywood city parking garage at 625 N. San Vicente Blvd, next to the new library.

Can I Get There Using Public Transportation?

Yes, it’s easy. The McDonald/Wright building is on the Metro Red Line, midway between the Hollywood/Vine stop and the Hollywood/Highland stop.

Several bus lines serve both of the Center’s testing locations; visit to plan your trip. For more information, send an e-mail to

What's The Testing Process Like?
The Center’s warm and welcoming staff will guide you through the simple process. First, we’ll rub an oral, Q-tip-like swab in your mouth that we’ll test for gonorrhea in your throat. We’ll also collect a blood sample for a rapid HIV test and an advanced diagnostic called a nucelic acid amplification test (or NAAT) that can detect HIV as early as 7 days after exposure. We’ll also test the blood for syphilis. Then, we’ll ask you to give us a urine sample and advise you on how to use a rectal swab so we can test for genital and rectal gonorrhea and chlamydia.
When And How Will I Learn The Results?

You’ll learn the results of your rapid HIV test from your friendly counselor just 20- 30 minutes after you finish the testing procedure. Results from your STD tests and from the NAAT will be available after 7 business days.

If you test positive for an STD, we’ll notify you via telephone; you’re also welcome to call in for your results.

We don’t ever disclose HIV test results over the phone, so to learn the results of the NAAT, just return to the location where you were tested after 7 business days.

How Accurate Are The Tests?
We use the most accurate tests available, which have an accuracy rate greater than 99%.
What Is The "Window Period"?

The “window period” refers to the 3-month interval during which someone may have been infected with HIV but has not developed enough HIV antibodies for standard tests to detect the infection. It also refers to the 7-day time period, following exposure to HIV, before the NAAT test can detect the infection. If you’ve recently been exposed to HIV or STDs, you may need to retest later. Your counselor can provide more information.

Read more about the “window period.”

Are My Results Confidential?
Yes, your results are confidential. We do share limited information with other medical facilities or as required by law.
I Was Recently Exposed to HIV. Can You Help Me?
If you believe that you were exposed to HIV within the past 72 hours, you should visit our page about Post-Exposure Prophylaxis to learn how you may be able to prevent HIV infection.
Do You Provide Gardasil?

Yes. Gardasil is available for $130 per dose. 3 doses are required for HPV protection.

NEW! Gardasil approved for men.

What If I Test Positive For HIV?

HIV is a chronic, life-changing condition, but it is manageable with quality medical care, and there are resources to help you.

If the test reveals an HIV infection, our HIV testing counselors will help you understand the implications of living with HIV and tell you about valuable resources at the Center, including these free and low-cost services:

• Leading-edge HIV medical care at our Jeffrey Goodman Special Care Clinic

Individual and group counseling

• Support qualifying for financial assistance

Support and social groups

• A full-service pharmacy

What If I Test Positive For An STD?
If you have symptoms of a sexually transmitted disease, we can provide medicine the same day as your visit. If you have no symptoms but test positive for an STD, you’ll receive a call and will need to return to receive treatment medication.
What If I Have HIV Or An STD and Want to Inform My Partners?
To help prevent the spread of HIV and other STDs, we’ll help you notify partners, whether anonymously, in person, by email, or text. You control how the information is communicated. Call our partner services staff for more information at: 323.860.5855.
What If I Still Have Questions?

Our friendly counselors are here to give you the answers you need. For more information now, check out the following links from the U.S. Centers for Disease Control and Prevention:

Resistant gonorrhea

PEP (Post-Exposure Prophylaxis)

PrEP (Pre-Exposure Prophylaxis)

Window period


Symptoms, treatment and prevention for all STDs/HIV